Question 1

How do I place an order?

Accepted Answer

Browse our products, add items to your cart, and proceed to checkout. You'll need to sign in or create an account. We accept cash on delivery (COD) for all orders in Tunisia.

Question 2

What payment methods do you accept?

Accepted Answer

We currently accept cash on delivery (COD) only. Pay when your order arrives. We're working on adding more payment options in the future.

Question 3

How much does shipping cost?

Accepted Answer

Shipping is 8 TND for orders under 300 TND. Orders of 300 TND or more ship free. We deliver to all 24 Tunisian gouvernorats.

Question 4

How long does delivery take?

Accepted Answer

Delivery typically takes 2–5 business days depending on your location. You'll receive tracking information once your order ships.

Question 5

Can I return a product?

Accepted Answer

Yes. We accept returns of unopened products within 14 days of delivery. Contact us at contact@ha-nutrition.tn to initiate a return.

Question 6

Do I need an account to order?

Accepted Answer

Yes. Creating an account lets you track orders, save addresses, and manage your profile. Registration is quick and free.

Question 7

Are your products authentic?

Accepted Answer

Yes. We source directly from authorized distributors to ensure all products are genuine and properly stored.

Frequently Asked Questions

Want our supplement selection rules?

Frequently Asked Questions

Want our supplement selection rules?